Reconciliation Action Plan
Dec 4, 2019

In September of 2018, QIC launched a Reconciliation Action Plan (RAP), joining more than 1000 corporate, government and non-for-profit organisations formally committed to reconciliation, turning good intentions into positive actions, helping to build trust, lower prejudice and increase pride in Indigenous cultures.


The importance of reconciliation through an active RAP is increasingly expected of businesses across Australia, and the commencement of QIC’s reconciliation journey has been endorsed by our Board and investors.

As a QIC investment arm that operates a national portfolio of shopping centres, it is a truism that our properties are the focal points of their communities. QIC GRE therefore has an important role to play in executing the commitments made in the RAP.

For QIC GRE, the RAP obligations relevant to our work are:

  • Build internal and external relationships with Aboriginal and Torres Strait Islander peoples and organisations
  • Investigate Aboriginal and Torres Strait Islander supplier diversity
  • Participate in National Reconciliation Week (NRW) and NAIDOC Week
  • Raise internal awareness of Aboriginal and Torres Strait Island Cultural Protocols
  • Increase visibility of QIC to Aboriginal and Torres Strait Islander peoples

Increasing Supplier Diversity

The RAP asks us to take steps towards diversifying the supplier base that service the operational requirements of our town centres.

Through our partnership with Supply Nation (Australia’s largest national directory of Indigenous businesses) we have been exploring opportunities to invite Indigenous businesses to tender for work at our centres.

While QIC does not advocate the hiring of suppliers that are unsuitable to provide the required service, this RAP commitment asks us to consider providing equal opportunities for Aboriginal and Torres Strait Islander businesses to undertake work at our centres.

Through extensive filtering and research, we are exploring plans to set up a select number of qualified Aboriginal and Torres Strait Islander businesses on Standing Offers for each shopping centre, so they can, where appropriate, be considered for future work on offer at the centre.

National Reconciliation Week

Held from 27 May to 2 June, NRW is a week for all Australians to learn about shared histories, cultures and achievements, and to explore how each of us can contribute to achieving reconciliation in Australia.

Eastland, Robina Town Centre and Grand Central hosted NRW networking morning teas with local Indigenous suppliers, allowing Centre Management staff an opportunity to get to know representatives from local Indigenous businesses. Feedback from these events was very positive, with many attendees finding it a valuable opportunity to connect with our Centre Management and operational personnel.

With the ACT enjoying a public holiday as part of NRW, Canberra Centre also played their part by asking local Indigenous artists to participate in a live in-Centre art installation. The theme played tribute to the NRW 2019 theme: Grounded in Truth, Walk Together in Courage. Customers were able to watch the artists create this artwork throughout the duration of NRW.

Brand iQ also helped our shopping centres participate in NRW through the display of NRW-themed digital displays and banners, helping to build awareness of reconciliation in the communities in which we operate.

ESG 2019